Privacy Policy

Mindful Mentoring – Stefanie Hox

The protection of your personal data is important to me. This Privacy Policy explains how personal data is collected, processed and protected in accordance with the revised Swiss Data Protection Act (revDSG).

1. Data Controller

Responsible for data processing:

Stefanie Hox
Mindful Mentoring
Hardstrasse 5
8004 Zurich
Switzerland

Email: mail@mindfulmentoring.ch
Phone: +41 76 202 55 83

2. Collection and Processing of Personal Data

Personal data is processed when you voluntarily provide it, in particular when you:

  • visit the website

  • complete a form

  • book a coaching, mentoring program or training

  • purchase a digital product

  • participate in online sessions

  • contact me via email or phone

Processed data may include:

  • name and surname

  • email address

  • billing and payment information

  • booking and contract data

  • communication content

  • technical data (e.g. IP address, browser type)

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • handling bookings, purchases and contracts

  • providing coaching, programs, courses and online sessions

  • communication with clients

  • invoicing and payment processing

  • provision of digital content

  • compliance with legal obligations

4. Use of systeme.io

The platform systeme.io is used to operate the website, sales pages, forms, email communication and to provide digital content.

Personal data may be processed on systeme.io servers solely within the scope of the agreed services and in accordance with applicable data protection regulations.

5. Online Meetings (e.g. Zoom)

Video conferencing tools such as Zoom are used for online coaching, yoga sessions, mentoring programs and trainings.

Personal data such as name, email address and technical connection data may be processed. Participation is voluntary.

6. Payment Processing

External payment service providers may be used for payment processing. Only data necessary for payment processing is transmitted. No complete payment details (e.g. credit card numbers) are stored by the Provider.

7. Disclosure to Third Parties

Personal data is disclosed to third parties only if:

  • required for contract performance

  • legally required

  • explicitly consented to

No disclosure for advertising purposes takes place.

8. Data Retention

Personal data is retained only as long as necessary for the stated purposes or as required by law.

9. Data Security

Appropriate technical and organizational measures are taken to protect personal data against unauthorized access, loss or misuse.

10. Rights of Data Subjects

You have the right to:

  • request information about stored personal data

  • request correction of inaccurate data

  • request deletion of personal data, subject to legal retention obligations

  • object to or restrict processing

  • request data portability in a commonly used format

Requests can be sent to the contact details above.

11. Cookies and Server Log Files

This website may use technically necessary cookies and server log files (e.g. IP address, date and time of access) to ensure technical security and proper operation.

12. Changes to This Privacy Policy

This Privacy Policy may be updated at any time to reflect legal or operational changes. The current version published on the website applies.

13. Contact

For questions regarding data protection, please contact: mail@mindfulmentoring.ch